Diablo Immortal Won't Download iOS: How to Fix It
Diablo Immortal is a mobile action RPG game developed by Blizzard Entertainment and NetEase, set in the world of Sanctuary between the events of Diablo II and Diablo III. It features six classes, new zones, dungeons, enemies, and story elements, as well as online multiplayer and cross-progression with PC. Diablo Immortal was released on June 2, 2022, for iOS, Android, and PC platforms.
diablo immortal won 39;t download ios
However, some players have reported that they are unable to download Diablo Immortal on their iOS devices, or that the download process is very slow or stuck. This can be frustrating, especially if you are eager to play the game and explore its content. Fortunately, there are some possible solutions that you can try to fix this issue and enjoy Diablo Immortal on your iOS device.
Check the System Requirements
Minimum and recommended requirements for iOS devices
One of the first things you should do if you encounter download issues with Diablo Immortal is to check if your iOS device meets the minimum and recommended system requirements for the game. According to Blizzard Support, these are the system requirements for Diablo Immortal on iOS devices:
Minimum RequirementsRecommended Specifications
Hardware: iPhone 6s or newerHardware: iPhone 8 or newer
Operating System: iOS 11 or laterOperating System: iOS 14 or later
Internet Connection: Broadband or Wi-FiInternet Connection: Broadband or Wi-Fi
Resolution: 1920 x 1080 minimum display resolutionResolution: 1920 x 1080 minimum display resolution
If your device does not meet the minimum requirements, you may not be able to download or run Diablo Immortal properly. If your device meets the minimum requirements but not the recommended specifications, you may experience lower performance, graphics quality, or stability while playing the game.
How to check your device model and OS version
To check your device model and OS version, follow these steps:
Open the Settings app on your iOS device.
Tap General.
Tap About.
Look for the Model Name and Software Version fields.
Compare them with the system requirements for Diablo Immortal.
Restart Your Device and Internet Connection
Why restarting can help solve download issues
Sometimes, a simple restart can fix many problems with your device or internet connection. Restarting can clear any temporary glitches, cache files, background processes, or memory leaks that may interfere with the download speed or quality of Diablo Immortal. Restarting can also refresh your internet connection and resolve any network issues that may prevent you from downloading the game.
How to restart your device and internet connection
To restart your device, follow these steps:
Press and hold the power button on your iOS device until you see a slider appear on the screen.
Drag the slider to turn off your device.
Wait for a few seconds, then press and hold the power button again until you see the Apple logo appear on the screen.
Wait for your device to boot up and check if you can download Diablo Immortal.
To restart your internet connection, follow these steps:
Turn off your Wi-Fi or cellular data on your iOS device.
If you are using Wi-Fi, unplug your router or modem from the power source and wait for a few minutes.
Plug your router or modem back in and wait for it to reconnect to the internet.
Turn on your Wi-Fi or cellular data on your iOS device and check if you can download Diablo Immortal.
Uninstall and Reinstall the Game
How to uninstall Diablo Immortal from your device
If you have already downloaded Diablo Immortal but it is not working properly, you may need to uninstall and reinstall the game. This can help fix any corrupted or missing files that may cause the game to crash, freeze, or lag. To uninstall Diablo Immortal from your device, follow these steps:
Tap and hold the Diablo Immortal icon on your home screen until it starts to jiggle.
Tap the X icon on the top left corner of the app icon.
Tap Delete when prompted to confirm.
Wait for the app to be removed from your device.
How to reinstall Diablo Immortal from the App Store
To reinstall Diablo Immortal from the App Store, follow these steps:
Open the App Store app on your iOS device.
Tap the Search icon on the bottom right corner of the screen.
Type Diablo Immortal in the search bar and tap Search.
Tap the Get or Download button next to the Diablo Immortal app.
Wait for the app to be downloaded and installed on your device.
Tap Open to launch the game and check if it works properly.
Clear the App Cache and Data
What is app cache and data and how they can affect download speed
App cache and data are temporary files that are stored on your device when you use an app. They can help improve the performance, loading time, and functionality of the app. However, they can also accumulate over time and take up valuable storage space on your device. This can slow down your download speed or cause errors when downloading Diablo Immortal. Therefore, it is advisable to clear the app cache and data regularly to free up some space and optimize your download speed.
How to clear app cache and data on iOS devices
To clear app cache and data on iOS devices, follow these steps:
Open the Settings app on your iOS device.
Tap General.
Tap iPhone Storage or iPad Storage depending on your device type.
Scroll down and find Diablo Immortal in the list of apps.
Tap Diablo Immortal to see how much space it is using on your device.
Tap Offload App to remove the app but keep its data, or tap Delete App to remove both the app and its data.
If you choose Offload App, you can reinstall it from the App Store without losing any progress or settings. If you choose Delete App, you will need to download it again from scratch and log in with your Blizzard account.
Update Your Device and App Store
Why updating your device and App Store can fix download problems
Another possible reason why Diablo Immortal won't download on your iOS device is that your device or App Store is outdated. Outdated software can cause compatibility issues, bugs, or glitches that can prevent you from downloading or playing the game. Updating your device and App Store can fix these problems and ensure that you have the latest features, security patches, and bug fixes for your device and apps.
How to update your device and App Store on iOS devices
To update your device on iOS devices, follow these steps:
Open the Settings app on your iOS device.
Tap General.
Tap Software Update.
If there is an update available, tap Download and Install.
Wait for the update to be downloaded and installed on your device.
Restart your device and check if you can download Diablo Immortal.
To update your App Store on iOS devices, follow these steps:
Open the App Store app on your iOS device.
Tap your profile icon on the top right corner of the screen.
Scroll down and find Updates in the list of options.
If there is an update available for the App Store, tap Update next to it.
Wait for the update to be downloaded and installed on your device.
Check if you can download Diablo Immortal.
Contact Blizzard Support
When to contact Blizzard Support for download issues
If none of the above solutions work for you, and you still can't download Diablo Immortal on your iOS device, you may need to contact Blizzard Support for further assistance. Blizzard Support is the official customer service team of Blizzard Entertainment, and they can help you troubleshoot any technical issues, account problems, or gameplay questions related to Diablo Immortal or any other Blizzard games.
How to contact Blizzard Support and what information to provide
To contact Blizzard Support, follow these steps:
Go to the Blizzard Support website on your browser.
Select Diablo Immortal from the list of games.
Select Technical Support from the list of topics.
Select Contact Support from the bottom of the page.
Select Live Chat or Web Ticket as your preferred method of contact.
Log in with your Blizzard account or create one if you don't have one already.
Fill out the required information, such as your name, email address, region, language, issue description, device model, OS version, error messages, screenshots, etc.
Submit your request and wait for a response from a Blizzard representative.
Conclusion
In this article, we have discussed some possible solutions for fixing the issue of Diablo Immortal not downloading on iOS devices. We have covered how to check the system requirements, restart your device and internet connection, uninstall and reinstall the game, clear the app cache and data, update your device and App Store, and contact Blizzard Support. We hope that these tips have helped you resolve the download issue and enjoy Diablo Immortal on your iOS device. If you have any feedback or questions about this article or Diablo Immortal, feel free to leave a comment below or contact us through our website. Thank you for reading!
Frequently Asked Questions
Q: How much space does Diablo Immortal take up on iOS devices?
A: According to Blizzard Support, Diablo Immortal requires at least 4 GB of free space on iOS devices. However, this may vary depending on updates, patches, or additional content. Therefore, it is recommended to have more than 4 GB of free space available before downloading or updating Diablo Immortal.
Q: How can I play Diablo Immortal with my friends?
A: Diablo Immortal supports online multiplayer and cross-progression with PC. This means that you can play with other players who are using different platforms or devices, as long as they are in the same region as you. You can also link your Blizzard account to Diablo Immortal and access your progress and characters across different devices. To play with your friends, you can join a party with them through the social menu in the game or invite them to join a dungeon or event with you through the chat system in the game.
Q: What are the benefits of pre-registering for Diablo Immortal?
A: Pre-registering for Diablo Immortal is a way of showing your interest and support for the game, as well as getting some exclusive rewards and benefits. By pre-registering for Diablo Immortal, you can get the following perks:
A free legendary item when the game launches.
Early access to future beta tests and news updates.
A chance to win a Diablo-themed helmet from the Blizzard Gear Store.
A special title and portrait frame in the game.
To pre-register for Diablo Immortal, you can visit the official website of the game or the App Store page and follow the instructions there.
Q: How can I customize my character in Diablo Immortal?
A: Diablo Immortal offers a variety of options for customizing your character's appearance, skills, gear, and talents. You can choose from six classes: Barbarian, Crusader, Demon Hunter, Monk, Necromancer, and Wizard. Each class has its own unique abilities, playstyles, and strengths. You can also change your character's name, gender, hair style, hair color, skin tone, and facial features. You can equip different weapons, armor, accessories, and gems to enhance your character's stats and performance. You can also unlock and upgrade different skills and talents to suit your preferences and strategies.
Q: How can I get more gold and gems in Diablo Immortal?
A: Gold and gems are two of the main currencies in Diablo Immortal. You can use them to buy items, upgrade gear, craft materials, and more. You can earn gold and gems by completing quests, killing enemies, looting chests, selling items, participating in events, and more. You can also buy gems with real money through in-app purchases if you want to support the game or get some extra benefits.
Q: How can I report a bug or a player in Diablo Immortal?
A: If you encounter a bug or a player who is cheating, harassing, or violating the game's terms of service or code of conduct in Diablo Immortal, you can report them through the game's interface or Blizzard Support. To report a bug or a player through the game's interface, follow these steps:
Open the menu in the top left corner of the screen.
Tap Settings.
Tap Help & Support.
Tap Report Bug or Report Player depending on your issue.
Fill out the required information and submit your report.
To report a bug or a player through Blizzard Support, follow these steps:
Go to the Blizzard Support website on your browser.
Select Diablo Immortal from the list of games.
Select Report a Bug or Report a Player depending on your issue.
Select Contact Support from the bottom of the page.
Select Live Chat or Web Ticket as your preferred method of contact.
Log in with your Blizzard account or create one if you don't have one already.
Fill out the required information and submit your report.
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